British Airways reopens Newcastle contact centre with £17 million investment

British Airways reopens Newcastle contact centre with £17 million investment

British Airways has opened its doors, and phonelines, to its refreshed Newcastle contact centre after a huge £17 million refurbishment, showing the airline’s long-term commitment to its presence the North East. Bamburgh Court is the largest of British Airways’ two UK-based contact centres, employing around 700 colleagues. The site plays a vital role in supporting BA customers across the globe.

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