American Airlines will be making major changes to its complimentary elite upgrade program on domestic flights, for the limited number of routes that have a premium economy cabin for sale. Most people will probably view this as being a negative change, assuming they fly one of the few impacted routes.
One Mile at a Time•Ben Schlappig6 Aug
It’s common for celebrities to travel on commercial planes, and more often than not, the public manages to act with some level of decorum. Well, a pair of celebrities were recently flying out of Bangkok Suvarnabhumi Airport (BKK), leading to complete chaos. The situation got so bad that an aircraft door had to be closed, passengers had to be offloaded, and security guards were even disciplined for their racism… oy.
One Mile at a Time•Ben Schlappig6 Aug
Well, I guess there’s no better way to introduce myself than with the feature I’m trying to get y’all to use. I’m a Texan. That y’all is real.
One Mile at a Time•Jeremy6 Aug
A couple of days ago, I covered an absolutely wild story, whereby hotel reviewer Ryan Walker had booked a stay at the newly opened $6K per night Amanvari property in Mexico, only to have his reservation canceled the night before arrival, and have security at the hotel’s gate gaslight him, and then call the cops.
One Mile at a Time•Ben Schlappig6 Aug
There are all kinds of features that contribute to a great business class experience. While I would hardly consider this to be the most important aspect of a business class flight, some airlines offer their passengers pajamas.
One Mile at a Time•Ben Schlappig6 Aug
Four Seasons recently got into the cruising business, with the launch of Four Seasons Yachts. The first ship set sail in March 2026, with the goal of redefining cruising, especially in terms of the amount of space dedicated to each guest. I recently had the chance to take such a cruise, and walked away with mixed feelings — the ship was beautiful, but the experience just wasn’t ready for primetime.
One Mile at a Time•Ben Schlappig6 Aug
In late 2025, Deltaannounced plans to launch nonstop flightsbetween Atlanta (ATL) and Riyadh (RUH), with Delta CEO Ed Bastian recently claiming that Saudi Arabia is one of his favorite places that he has been in a very long time.The airline is partnering with Riyadh Air, but beyond that, the company is obviously chasing subsidies, given thatSaudi Arabia is paying airlines to fly to Riyadh.
One Mile at a Time•Ben Schlappig6 Aug
There are many ways that airlines try to differentiate themselves in first and business class, from the inflight product, to the ground experience. In some cases the ground experience starts before you even get to the airport, as some airlines offer complimentary chauffeur service to and from the airport. In this post, I’d like to take a closer look at which airlines offer this.
One Mile at a Time•Ben Schlappig5 Aug
Marriott CEO Anthony Capuano revealed some details about the evolving economics of the Marriott Bonvoy program. While they’re probably necessary from the perspective of hotel owners, this is something that members should be worried about…
One Mile at a Time•Ben Schlappig5 Aug
Air India was privatized several years ago, in hopes of returning to its glory days, in terms of both customer service and profitability. Campbell Wilson was tapped as CEO when the airline was privatized, and while he has some accomplishments to show for his tenure, things are still very far from perfect, especially on the profitability front (which is a nightmare).
One Mile at a Time•Ben Schlappig5 Aug
It’s amazing how big the scam industry is of preying on people who accidentally dial the wrong phone number when trying to reach airline customer service. This latest incident isn’t the first or last time we’ll see something like this, and it’s a good reminder to always make sure you dial the right phone number if something doesn’t sound right to you (thanks to Mike for flagging this).
One Mile at a Time•Ben Schlappig5 Aug
I cover a lot of odd interactions involving air traffic control, since I find this stuff to be fascinating. Well, I have to say, this must be one of the strangest I’ve seen in a long time. Not in terms of how close of a call it was, but instead, in terms of how hard it is to make sense of what people were thinking.
One Mile at a Time•Ben Schlappig5 Aug
In the spring of 2026, we saw United Airlines start to take delivery of its latest batch of Boeing 787-9s, featuring an all-new onboard experience. These planes are in an ultra-premium configuration, with just 222 seats, including a staggering 64 business class seats, with new products across cabins.
One Mile at a Time•Ben Schlappig5 Aug
Alaska Atmos Rewards offers the Global Getaways promotion, whereby members can save on award tickets in select regions. While this promotion used to be quarterly, it’s now offered monthly, so there are more frequent offers, but with a shorter booking window.
One Mile at a Time•Ben Schlappig5 Aug
Hilton Honors has just launched its newest bonus on purchased points, which is in line with the best offers we see from the program. Specifically, you can buy points with a 100% bonus, which is a cost of 0.5 cents per point. This could represent a great value for hotel redemptions, especially with an immediate use in mind.
One Mile at a Time•Ben Schlappig5 Aug
I just covered how Amanvari opened in Mexico, as the newest property belonging to ultra-luxe hotel group Aman. Well, it seems things aren’t off to a very good start. A hotel reviewer known for being fair booked a stay at the $6,000 per night hotel.
One Mile at a Time•Ben Schlappig4 Aug
We’ve just rolled out some major changes here at OMAAT, and I’m very excited about them. So that I don’t bury the lede, let me just say that I think these changes are universally positive, and I hope that people enjoy them half as much as we’ve enjoyed putting this together. Nothing is changing for the worse, and (hopefully) a lot is changing for the better.
One Mile at a Time•Ben Schlappig4 Aug
Marriott Bonvoy has just launched its newest promotion on purchased points, which is only the program’s third such offer of the year. Different members seem to be eligible for different offers, with a typical bonus range of 40-50%. While it’s not for everyone, it has the potential to represent a good deal, so let’s go over the details.
One Mile at a Time•Ben Schlappig4 Aug
If you have credit cards for long enough, you’ll almost certainly deal with credit card fraud at some point. The good news is that if you simply have unauthorized charges, credit card issuers offer a high level of protection, so that you’re not on the hook for those charges, as long as you report them in time.
One Mile at a Time•Ben Schlappig4 Aug
When Lufthansa introduced its new Allegris business class, the airline also started charging for seat assignments in business class. The logic was that Allegris offers customers a choice of seating options, and that comes at a cost.
One Mile at a Time•Ben Schlappig4 Aug